Refund Policy

RETURNS & EXCHANGES
To return an item simply post it back to our returns depot (address on packages), if you have misplaced this information please contact us at 2StrongShop@gmail.com

Please note, we only accept returns that (Please Read Details Below) :
- are returned to us within 10 days.
- in their original, unworn, unused condition with all original tags attached.
- have no make up/ deodorant/ aftershave marks and/or scents.

We offer both exchanges & store credit for approved returns, please email us with your choice.

We do not refund shipping costs.

Returns
Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in their original, unworn, unused condition with all original tags attached. It must also have no make up/ deodorant/ aftershave marks and/or scents.

Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods.

Additional non-returnable items:
Event Tickets
Gift cards
Downloadable software products

Please do not send your purchase back to the manufacturer.

Store Credit
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If you are approved, then your return will be processed, and a credit will automatically be applied to your account, within a certain amount of days.

Sale items
Only regular priced items may be credited, unfortunately sale items cannot be credited.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at 2strongshop@gmail.com and send your item to: 174 Broad St, Bloomfield NJ 07003 USA

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.